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European Capitals of Smart Tourism

Leading examples of Smart Tourism Practices in Europe

The selection of  best practices compiled on this page has been derived from applications that cities have submitted to the European Capitals of Smart Tourism competition.  

Leading examples of Smart Tourism Practices in Europe

The 2022 collection of best practices has been derived from applications that cities submitted to the European Capital of Smart Tourism competition. The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity).

Leading Examples of Smart Tourism Practices in Europe

Purpose

Apart from showcasing exemplary practices by cities as tourism destinations in: Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity, the European Capital of Smart Tourism initiative aims to establish a framework for the exchange of best practices between cities and creates opportunities for cooperation and new partnerships. The compendium aims at raising awareness about smart tourism tools, initiatives and projects, sharing the best practices in tourism implemented by cities and strengthening peer-to-peer learning and innovative development of tourism in the EU.

 

The four award categories of the competition making tourism smart

For the purpose of the European Capital of Smart Tourism competition, the cities were invited to describe and share their innovative projects, ideas and initiatives implemented under each of the four award categories (Accessibility, Digitalisation, Sustainability, Cultural Heritage & Creativity) which helped them to improve their profile as a tourism destination.

award categories
EC

 

BEST PRACTICES IN ACCESSIBILITY

4.1.1 Accessibility for all

4.1.2 Accessibility of information

 

BEST PRACTICES IN SUSTAINABILITY

4.2.1 Combatting or adapting to climate change

4.2.2 Preserving and enhancing the natural environment

4.2.3 Spreading the flow of tourists

 

BEST PRACTICES IN DIGITALISATION

4.3.1 Facilitating information for specific target groups

4.3.2 Collecting information for smarter management

4.3.3 Physical and psychological accessibility through innovation

 

BEST PRACTICES IN CULTURAL HERITAGE AND CREATIVITY

4.4.1 Reviving traditions and cultural heritage sustainably

4.4.2 Communal infrastructures

4.4.3. Usage of cultural heritage for new creativity

 

banner smart

 

Download the Compendium of Best Practices

Algemene publicaties16 maart 2022
2022 European Capital of Smart Tourism Best Practice Report

 

The 2022 collection of best practices has been derived from applications that cities submitted to the European Capital of Smart Tourism competition. The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity). The purpose of this document is to enhance and facilitate the exchange of best practices in promoting innovative and smart measures and initiatives for tourism destinations in EU Member States. The report aims at raising awareness about smart tourism tools, measures and projects, sharing the best practices in tourism implemented by cities and strengthening peer-to-peer learning and innovative development of tourism in the EU in general.

Leading Examples of Smart Tourism Practices in Europe
English
(3.97 MB - PDF)
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Algemene publicaties10 april 2021
COMPENDIUM OF BEST PRACTICES 2020
compendium thumbnail
English
(5.26 MB - PDF)
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