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European Capitals of Smart Tourism

Smart Cities

The European Capital of Smart Tourism recognises outstanding achievements in smart tourism in European cities. The following cities have been recognised for their smart tourism achievements in four categories. 

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Outstanding achievements in tourism sector

Smart tourism responds to new challenges and demands in a fast-changing sector, including the evolution of digital tools, products and services; equal opportunity and access for all visitors; sustainable development of the local area; and support to creative industries, local talent and heritage.   

 

European Capitals of Smart Tourism Competition 2022

The second phase of the 2022 European Capital of Smart Tourism competition is underway. A shortlist of seven European cities has been compiled, comprising the most impressive smart tourism destinations. Each finalist city has been chosen from a pool of 30 applications from across 16 countries. The following seven cities will now compete for the 2022 European Capital of Smart Tourism title. 

2022 European Capitals of Smart Tourism

Will your capital be the next smart destination?

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Shortlisted cities in the 2022 competition

The following cities are among the shortlisted finalists competing for the European Capital of Smart Tourism 2022 title. They are invited to present their candidatures in front of the European Jury in the coming weeks.

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Winners of the 2020 European Capitals of Smart Tourism Competition

Málaga (Spain) and Gothenburg (Sweden) were jointly awarded the title of European Capitals of Smart Tourism for 2020 – an award that recognizes outstanding achievements in smart tourism planning.

Gothenburg, Sweden

Winner of the 2020 Competition

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Málaga, Spain

Winner of the 2020 Competition

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2020 Winners in four award categories

Four cities were also recognised with 2020 European Smart Tourism Awards for their outstanding achievements in the initiative's four categories. These cities received the highest individual category scores of all 35 applicant cities, during a pre-selection phase carried out by an independent panel of experts.

Shortlisted cities in the 2020 competition

The following cities were also among the shortlisted finalists competing for the European Capital of Smart Tourism 2020 title. They were invited to present their candidatures in front of the European Jury on 8 October 2019.

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Winners of the 2019 European Capitals of Smart Tourism Competition

Helsinki (Finland) and Lyon (France) were jointly awarded the title of European Capitals of Smart Tourism for 2019 – an award that recognizes outstanding achievements in smart tourism planning. 

Helsinki, Finland

Winner of the 2019 Competition

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Lyon, France

Winner of the 2019 Competition

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2019 Winners in four award categories

Four cities were also recognised with 2019 European Smart Tourism Awards for their outstanding achievements in the initiative's four categories. These cities received the highest individual category scores of all 38 applicant cities, during a pre-selection phase carried out by an independent panel of experts.

Shortlisted cities in the 2019 competition

The following cities were also among the shortlisted finalists competing for the European Capital of Smart Tourism 2019 title. They were invited to present their candidatures in front of the European Jury on the occasion of European Tourism Day in Brussels on 7 November 2018.

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Smart tourism responds to new challenges in a fast-changing sector

Apart from showcasing exemplary practices by cities as tourism destinations in: Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity, the European Capital of Smart Tourism initiative aims to establish a framework for the exchange of best practices between cities and creates opportunities for cooperation and new partnerships. 

Promote the rich tourism offer of European countries and increase citizens’ sentiment of sharing local tourism-related values.

Strengthen tourism-generated and innovative tourism development in the cities, their surroundings and their neighbour regions.

Increase the attractiveness of European cities that are awarded the title and strengthen economic growth and job creation.

Establish framework for the exchange of best practices between the cities and create opportunities for cooperation and new partnerships.

Inform the travellers of the sustainable and outstanding tourism practices in destinations they are visiting.

Encourage sustainable socio-economic development in tourism destinations across Europe.

The four award categories of the competition making tourism smart

For the purpose of the European Capital of Smart Tourism competition, the cities were invited to describe and share their innovative projects, ideas and initiatives implemented under each of the four award categories (Accessibility, Digitalisation, Sustainability, Cultural Heritage & Creativity) which helped them to improve their profile as a tourism destination.

award categories

Interesting facts

10%
EU´s GDP
Tourism is fundamental socio-economic activity representing 10% of EU´s GDP
61%
total arrivals
61% of total arrivals to EU were for leisure, recreation and holiday purposes
40%
international arrivals
EU accounts for 40% of international tourist arrivals worldwide
713 million
international arrivals
International tourist arrivals in Europe reached 713 million in 2018
55%
travelled by air
55% of international tourists travelled to EU destinations by air
31%
international tourism receipts
EU accounts for 31% of international tourism receipts
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