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European Capital and Green Pioneer of Smart Tourism

Leading examples of Smart Tourism Practices in Europe

The selection of  best practices compiled on this page has been derived from applications that cities have submitted to the European Capitals of Smart Tourism competition.  

Leading examples of Smart Tourism Practices in Europe

The 2024 collection of best practices has been derived from applications that cities submitted to the European Capital of Smart Tourism competition. The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity).

BEST PRACTICES IN ACCESSIBILITY

4.1.1 ACCESSIBILITY FOR ALL

4.1.2 ACCESSBILITY FOR INFORMATION

4.1.3 ACCESSIBILITY OF MOBILITY

BEST PRACTICES IN SUSTAINABILITY

4.2.1 COMBATTING OR ADAPTING TO CLIMATE CHANGE

4.2.2 PRESERVING OR ENHANCING THE NATURAL ENVIRONMENT

4.2.3 SUSTAINABLE TOURISM MANAGEMENT

4.2.4 SUSTAINABLE MOBILITY

4.2.5 SUSTAINABLE INVOLVEMENT OF LOCAL COMMUNITIES

4.3 BEST PRACTICES IN DIGITALISATION

4.3.1 FACILITATING INFORMATION FOR SPECIFIC TARGET GROUPS

4.3.2 COLLECTING INFORMATION FOR SMART MANAGEMENT

4.3.3 TRANSFORMATION INTO DIGITAL KNOWLEDGE SHARING

4.3.4 INNOVATIVE MOBILITY THROUGH DIGITALISATION

4.4 BEST PRACTICES IN CULTURAL HERITAGE & CREATIVITY

4.4.1 REVIVAL OF CULTURAL HERITAGE

4.4.2 CREATING COMMUNAL INFRASTRUCTURES

4.4.3 CULTURAL HERITAGE USAGE FOR NEW CREATIVITY

4.4.4 MAINTAINING CULTURAL HERITAGE

 

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Download the Compendium of Best Practices

LEADING EXAMPLES OF SMART TOURISM PRACTICES IN EUROPE from the 2024 European Capital of Smart Tourism competition
General publications2 February 2024
LEADING EXAMPLES OF SMART TOURISM PRACTICES IN EUROPE from the 2024 European Capital of Smart Tourism competition

Leading Examples of Smart Tourism practices in Europe from the 2024 European Capital of Smart Tourism competition.

This report has been prepared in 2024 for the European Commission, Directorate-General Internal market, Industry, Entrepreneurship and SMEs (DG GROW)

Leading Practices in Smart Tourism
General publications20 February 2023
2023 Leading Examples of Smart Tourism Practices in Europe

The 2023 collection of best practices has been derived from the applications the cities submitted to the competition. The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity) and solely presents and relies on the data that the cities have submitted in their applications.

Leading Practices in Smart Tourism
General publications10 February 2023
European Capital of Smart Tourism 2023 Leading Practices Booklet

The selection of best practices compiled in this booklet has been derived from the applications that cities submitted to the 2023 competition and solely presents and relies on the information and data that the cities have submitted in their applications.

Leading Examples of Smart Tourism Practices in Europe
General publications16 March 2022
2022 European Capital of Smart Tourism Best Practice Report

 

The 2022 collection of best practices has been derived from applications that cities submitted to the European Capital of Smart Tourism competition. The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity). The purpose of this document is to enhance and facilitate the exchange of best practices in promoting innovative and smart measures and initiatives for tourism destinations in EU Member States. The report aims at raising awareness about smart tourism tools, measures and projects, sharing the best practices in tourism implemented by cities and strengthening peer-to-peer learning and innovative development of tourism in the EU in general.

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General publications10 April 2021
COMPENDIUM OF BEST PRACTICES 2020