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Evaluation process

A panel of tourism experts evaluate the candidatures of each applicant city and destination.

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How are the winners selected?

> Evaluation Step 1

All submitted, admissible and eligible applications are evaluated against a set of established criteria by a panel of independent experts. The evaluation by the independent experts determines which cities are the best performers. Moreover, on the basis of their evaluation, the Commission establishes a shortlist of cities that are invited to present their candidatures in front of a European Jury.

> Evaluation Step 2

In the second evaluation step, representatives of the finalist cities present their candidatures and the programme of activities planned for their title year in front of the European Jury.

Meet our independent experts

C Caluianu

Director at Sano Touring Experience S.R.L. and Travel Agency Manager in the department Accessible Romania by Sano Touring. President at Asociata Ced Romania Centrul de Excelenta Prin Diversitate, fields if interest: inclusion, accessibility, vulnerable groups.

E Aksoz

Professor of Tourism, Anadolu University, specialist in social entrepreneurship, rural tourism, and destination marketing. Renowned for his deep understanding of social entrepreneurship within the tourism sector.

M Pizzio

Member of the ENAT Board of Directors. Marco Pizzio is Head of Social and Accessible Tourism at AISM (Italian Multiple Sclerosis Society) and since June 2016 member of the Board of Directors of ENAT (European Network for Accessible Tourism).

Vincenzo Zappino

Expert in Cultural and Tourism Development and Urban Policies + Economist with 25 years of experience in development projects, specializing in sustainable tourism, urban, rural, and economic development. He has actively participated in over 80 development projects, working with both public bodies and the private sector.

Petra Mandac

Senior lecturer and Vice Dean for International Cooperation, Head of the Quality Assurance Department. Curator with extensive experience in education management and quality assurance in which she has led initiatives across various educational programmes. (Co-)Authored papers and publications related to cultural heritage tourism, satisfaction research, new communication technologies in hospitality and further topics relevant to cultural heritage and tourism management.

T Gajdosik

Associate Professor of Tourism at the Faculty of Economics, Matej Bel University in Banska Bystrica, Slovakia. He devotes himself to the issues of destination management and governance, as well as information systems in tourism and smart tourism.

 Vicky Steylaerts

Researcher Centre of Expertise Sustainable Business and Digital Innovation; Tourism, Research, Design Thinking at Thomas More-hogeschool. With over 15 years of experience in the tourism sector, a versatile professional who connects the dots across different areas. Expertise: academic research, policy analysis, marketing, project management, development of toolkits, service design and user research.

Francesco Pilla

Professor and Chair of Smart and Sustainable Cities, University College Dublin. Expert in geospatial analysis, urban dynamics, and smart cities. Francesco is a distinguished scholar in smart and sustainable city development, utilising cutting-edge geospatial analysis to shape the future of urban tourism.

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